This Privacy Policy explains how we collect, use, store, share, and protect information when you use Velvet Card Clash, our website, and related services. It also covers the iOS edition, Velvet Card Clash: Fighter.
Information We Collect
We may collect the following categories of information:
- Account and gameplay data, such as player ID, progress, inventory, cards, battle records, rewards, events, and settings.
- Device and technical data, such as device model, operating system, language, region, IP address, identifiers, crash logs, and performance data.
- Analytics data, such as feature usage, session activity, tutorial progress, retention events, and in-game economy events.
- Advertising data, such as ad views, ad clicks, rewarded ad events, approximate location, advertising identifiers, and attribution data.
- Purchase and subscription status, such as product ID, transaction status, subscription entitlement, renewal status, and receipt validation data.
- Support data, such as your email address, support messages, screenshots, device details, and other information you choose to provide.
Advertising Monetization
The game may include advertising, including rewarded ads, interstitial ads, banner ads, or other ad formats. Advertising partners may process device identifiers, advertising identifiers, IP address, approximate location, ad interaction data, and attribution data to deliver, measure, limit, and improve ads.
Where required by law or platform rules, we will request consent before using data for personalized advertising. You may be able to limit ad tracking or reset your advertising identifier through your device settings.
In-App Purchases and Subscriptions
The game may offer in-app purchases, subscriptions, virtual currency, items, passes, and other digital content. Payments are processed by the applicable app store or payment provider. We do not receive your full payment card number or full billing credentials.
We may receive and store purchase-related records, including product identifiers, transaction identifiers, subscription entitlement status, renewal or expiration status, refund status, and receipt validation results. We use this information to provide purchased content, restore purchases, manage subscriptions, prevent fraud, resolve support requests, and comply with accounting or legal obligations.
How We Use Information
We use information to:
- Operate the game, save progress, synchronize account data, and provide cloud-based services.
- Deliver rewards, purchases, subscriptions, events, rankings, and customer support.
- Analyze gameplay balance, improve features, fix bugs, and monitor service performance.
- Show, measure, and improve advertisements and marketing campaigns.
- Detect cheating, fraud, abuse, security incidents, and violations of our terms.
- Comply with legal, tax, accounting, platform, and regulatory requirements.
Data Storage and International Transfers
Information may be stored and processed in countries where the game operator and enabled service providers operate. Data protection laws in those countries may differ from the laws in your location.
Where a transfer is subject to legal safeguards, the applicable safeguards and requirements apply. Storage locations and service arrangements depend on the released game and its enabled providers.
Third-Party Services
The game may use third-party providers for cloud hosting, analytics, advertising, attribution, purchase validation, cloud messaging, crash reporting, fraud prevention, and customer support.
Providers enabled in a released build may include Google Firebase, AppsFlyer, AppLovin, and DataEye. Advertising networks and other providers can vary by platform, region, and release. Providers may process information on our behalf or according to their own privacy policies and applicable agreements.
Data Retention
We retain information for as long as necessary to provide the game, maintain your account and progress, fulfill purchases and subscriptions, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements. Retention periods may vary depending on the type of data and the reason it is collected.
Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. You may also be able to opt out of personalized advertising through device settings or consent management tools.
To make a privacy request, use the privacy contact listed in the Contact section below. We may need to verify your request before taking action.
Children's Privacy
The game is not intended for children under the minimum age required by applicable law. We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided us personal information, please contact us.
Security
We use reasonable safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and may provide additional notice as required by law or platform policy.
Contact
For questions about this policy or your personal information, please contact Player Support.
Website Storage and Media
This website does not embed ads, third-party analytics scripts, or third-party video players, and does not offer account registration or payment forms. Fonts, images, and character videos are served by this website. This English-language website does not set cookies or use browser local storage for advertising, analytics, or preferences.
Hosting or network providers may generate ordinary server logs containing an IP address, request time, and requested path. When you leave this website through a store link, that platform’s privacy policy applies. Selecting a contact email opens your email app and does not automatically send us a message.